Re-imagining the future of airfare booking
Founded by travel-tech veterans who believed buying plane tickets should feel effortless. Our mission is to make global air travel transparent, affordable, and entirely stress-free for every traveller.
Founded
Tickets Issued
Travel Value Booked
Our Global Team
Distributed across 15+ countries, united by our mission
Our Founding Story
Born from frustration, built with purpose
The Booking Frustration
Co-founders Maren Calloway and Dorian Keane spent a decade inside global distribution systems (GDS) watching ordinary travellers overpay because of hidden fares and clunky tools.
“Why does finding a fair price take twenty browser tabs?” Alex asked. FlyTorch started as a weekend hack to prove it could be simpler.
Fare Transparency
The breakthrough was a real-time meta-engine that surfaces private and public fares side-by-side with zero hidden mark-ups.
Investors who believed in open skies injected $3 M in seed capital to scale the idea worldwide.
Global Scale
Today FlyTorch issues more than 150 000 tickets each month, connects to 600+ airlines and low-cost carriers, and maintains 99.97 % uptime.
Travellers save an average of 14 % per itinerary while enjoying 24/7 live-chat support.
Leadership Team
Technical leaders with deep integration expertise
Maren Calloway
CEO & Co-Founder
Former VP, Amadeus New Ventures. 12 + yrs shaping airline distribution APIs. MSc Air Transport Mgmt, Cranfield.
Dorian Keane
COO & Co-Founder
Ex-Head of Partnerships, Skyscanner. Specialist in multi-GDS negotiations and NDC rollouts.
Kaito Ren Mori
VP of Engineering
Built scalable booking micro-services at Expedia. Leads a global team of 60+ engineers.
Our Technical Philosophy
Principles that guide every architectural decision
Frictionless Purchase
Every search, seat pick, and payment should finish in under 90 seconds. We hide complex fare rules behind one-click actions.
Always-On Reliability
Our booking engine is built with active-active regions, automatic re-ticketing, and real-time health checks—because missed flights aren’t an option.
Traveller-First Design
From smart filters to instant refunds, every pixel exists to reduce passenger anxiety and increase savings.
Key Milestones
Our journey from startup to enterprise platform
First Million Tickets
May 2022
Reached 1 000 000 issued tickets while cutting average booking time to 65 s.
Direct NDC Connection
Nov 2022
Became launch partner for Lufthansa Group’s NDC 21.3 API, unlocking rich content.
Series A Funding
Jul 2023
Raised $25 M led by Accel to accelerate fare-graph R&D.
Carbon-Aware Checkout
Feb 2025
Added CO₂ scores and offset options at checkout across all routes.
From Pain to Product
The problems that stall travel tech — turned into fast fixes with FlyTorch
Pain
Ghost Tickets
PNRs look valid until passengers reach the gate — the classic cache-fraud / double-sold‐seat nightmare.
GDS Lag
Inventory updates crawl; customers see “seats available” that vanished minutes ago.
Manual Reconciliation
Agencies still hand-match coupons, EMDs, and refunds once a week.
Fix
Real-Time Fingerprint
Every ticket is verified live against GDS + hashed to a blockchain ledger, blocking fakes in < 300 ms.
Direct NDC Stream
We subscribe straight to airline NDC feeds—average status refresh 1.8 s, zero intermediaries.
Ledger Autopilot
Webhook-driven ledger logs every void, refund, or exchange in real time—finance sees live balances.
Our Values
The principles that guide everything we do
Trust Built-In
Your data stays private and every payment is secured to bank-level standards.
In Practice: encrypted storage, regular security audits.
Time Respect
We hate waiting too. Most verifications finish before you blink.
In Practice: average ticket check < 2 seconds; live progress bar.
Fair Price, Forever
We lock your fare the moment you click—no last-second jump.
In Practice: 15-minute price hold; automatic refund of any drop before travel.
Global Reach, Local Precision
Serving travellers on every continent while tuning every detail for regional quirks.
Coverage Highlights
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150+ airlines connected via NDC & GDS
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200+ countries with tax-logic support
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65 currencies & real-time FX rates
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Name-matching in 20 alphabets
Reliability Highlights
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99.97 % API uptime last 12 months
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Auto-failover across 3 cloud regions
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Response time < 600 ms p95 worldwide
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Zero critical CVEs in production 24 mths